To ensure a positive experience for all members, the following policies apply to membership at our facility. Please read carefully to understand your rights and responsibilities.

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1. Membership Plans

• Membership plans offer varying levels of access and benefits tailored to suit individual needs.
• Specific details of each plan, including costs and included services, are outlined at the time of enrollment.

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2. Membership Activation

• Memberships are activated upon payment of the initial fees.
• Members will receive confirmation via email or in person, along with access details.

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3. Payment and Billing

• Membership fees are billed on a monthly basis
• Payments must be made via the methods accepted by the facility (e.g., credit card, debit card).
• Late or missed payments may result in membership suspension until fees are resolved.

 

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4. Facility Access

• Membership grants access to designated areas and services outlined in the plan.
• Members must present a valid ID or membership card upon entry.
• Access is non-transferable and for the registered member only.

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5. Code of Conduct

• Members are expected to behave respectfully toward staff, other members, and facility property.
• Unsafe or disruptive behavior may result in warnings, suspension, or termination of membership.
• Facility rules, including equipment use, safety guidelines, and cleanliness, must be followed at all times.

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6. Membership Suspension or Termination

• The facility reserves the right to suspend or terminate memberships due to:
  • Non-payment of dues.
  • Violation of facility policies or rules.
  • Actions that endanger the safety or enjoyment of other members.
• Members will be notified in writing regarding any suspension or termination.

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7. Refund Policy

• Refunds are not typically issued for unused membership time, except in specific cases as determined by the facility.
• Pro-rated refunds may be considered for cancellations due to medical reasons, relocation, or other valid circumstances.

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8. Health and Safety

• Members should consult with a physician before engaging in physical activities, particularly if they have pre-existing conditions.
• The facility is not responsible for injuries or accidents resulting from improper use of equipment or failure to follow safety guidelines.

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9. Changes to Policies

• The facility reserves the right to modify membership policies at any time. Members will be notified of significant changes via email or other official communication channels.

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10. Contact and Support

For questions or assistance regarding your membership, please contact our staff at the front desk or you can email us at get@gamereadytulsa.com We’re here to help!

By adhering to these policies, we can ensure a safe, enjoyable, and productive environment for all members. Thank you for your cooperation!

Your membership could be suspended to ensure the safety, enjoyment, and fairness of the experience for all members. Below are some common reasons why we might suspend a membership:

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1. Violation of Facility Rules

• Safety Violations:
  • Failure to wear required protective gear, such as helmets.
  • Misuse of batting equipment or failure to follow posted safety guidelines.
  • Engaging in behaviors that put oneself or others at risk, such as entering the batting area while a machine is operating.
• Misuse of Equipment:
  • Deliberately damaging batting cages, machines, or other facility equipment.
  • Using unauthorized equipment that could damage the facility’s property (e.g., metal cleats in turf areas).

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2. Disruptive Behavior

• Inappropriate Conduct:
  • Engaging in aggressive, disrespectful, or abusive behavior toward staff or other members.
  • Excessive yelling, cursing, or creating an unsafe or hostile environment.
• Unsportsmanlike Actions:
  • Interfering with other members’ use of the facility.
  • Failure to adhere to time limits or session schedules, denying others their turn.

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3. Non-Payment or Membership Issues

• Unpaid Dues:
  • Failure to pay membership fees or outstanding balances.
• Fraudulent Use:
  • Sharing or transferring membership privileges to non-members without authorization.

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4. Breach of Terms and Conditions

• Unauthorized Access:
  • Using the facility outside of designated hours or without proper staff supervision.
• Violating Membership Agreement:
  • Breaking specific terms outlined in the membership agreement, such as unauthorized guest access or failing to comply with facility policies.

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5. Health and Safety Concerns

• Illness or Injury:
  • Members with injuries or illnesses that could compromise their safety or that of others.
• Substance Use:
  • Attending the facility while under the influence of drugs or alcohol.

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6. Ethical or Legal Violations

• Theft or Damage:
  • Stealing equipment or causing intentional damage to the facility.
• Harassment or Discrimination:
  • Engaging in harassment, discrimination, or any other behavior that violates the facility’s code of conduct.

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7. Repeated Warnings or Violations

• Chronic Non-Compliance:
  • Ignoring repeated staff warnings about behavior or rule violations.
• Disregard for Policies:
  • Persistent failure to follow posted or communicated guidelines.

We understand that your needs can change, which is why we offer the flexibility to upgrade or downgrade your membership at any time. Whether you’re looking for more benefits or want to simplify your plan, we’ve got you covered!

• Upgrade Anytime: Unlock additional features, extended access, or premium perks immediately with a quick adjustment to your membership.
• Downgrade Anytime: Switch to a plan that better suits your current usage without any hassle or penalties.

Your membership, your way—designed to fit your needs. Adjustments can be made easily through our online booking system or by emailing us at get@gamereadytulsa.com

• Autopay: All memberships are set up on an autopay system for your convenience. Membership fees will be automatically charged on a recurring basis (monthly or annually, depending on your selected plan).
• No Contract: Memberships are contract-free, offering you flexibility without long-term commitments.
• Cancellation Policy:
  • Memberships must be canceled in writing.
  • To cancel, email your request to get@gamereadytulsa.com.
  • Cancellations will take effect at the end of the current billing cycle once your request is processed.

For questions or assistance, please contact us, and we’ll be happy to help!

Facility Access Policy

• Cage and Recovery Members: Enjoy access to the facility 7 days a week, from 5:00 AM to midnight.
• Gym Members: Have access to the gym from 5:00 AM to 9:00 PM, and again from 8:00 PM to midnight.

Respect the Facility

• Please clean up after yourself to ensure a safe and enjoyable experience for everyone.
• Respect the equipment and shared spaces to maintain a welcoming environment.

Security Measures

• Security cameras are onsite for your safety and the protection of our facility. Your cooperation helps us ensure a secure environment for all members.

Thank you for being part of our community and helping to keep the facility clean and safe for everyone!